Privacy Policy

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, company name, and any other details you provide when submitting a form on our Site.
• Inquiry Details: The content of messages, questions, or descriptions of your business needs that you submit to us.
• Usage Data: Technical information about how you access and use the Site, including IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages.
• Communications Records: Records of calls, text messages, and emails exchanged with us.

We collect information directly from you when you complete a form, call us, or initiate contact. We also collect limited technical data automatically through standard web server logs and cookies.

2. How We Use Your Information

We use the personal information we collect to:

• Respond to inquiries and fulfill requests you submit through the Site
• Schedule and conduct Discovery Calls and consultations
• Communicate with you about our services, including by email, phone, or SMS where you have provided consent
• Maintain and improve the Site and our service offerings
• Maintain business records and comply with legal and regulatory obligations
• Detect and prevent fraud or unauthorized activity

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects without your involvement.

3. Text Messaging (SMS) Communications

By providing your phone number on this Site and consenting to receive SMS messages, you agree to receive text messages from FieldCrew AI in connection with your inquiry or scheduled consultation. Message and data rates may apply. Consent is not a condition of purchase or service. You may opt out at any time by replying STOP to any text message you receive from us.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors (such as CRM software providers) who assist us in operating our business. These providers are contractually required to protect your information and may only use it to perform services on our behalf.
• Legal Compliance: We may disclose your information where required by applicable law, regulation, court order, or governmental authority, or to protect the rights, safety, or property of FieldCrew AI, our clients, or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to a successor entity, subject to the same privacy protections described in this policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to maintain business records, and to comply with applicable legal obligations. When information is no longer required, we will securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage system is completely secure. We cannot guarantee the absolute security of your information and encourage you to contact us promptly if you believe your information has been compromised.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Withdraw consent to processing where consent is the legal basis
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to verified requests within a reasonable timeframe.

8. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to operate the Site and improve your experience. Cookies are small text files stored on your device. You may configure your browser to refuse cookies or to alert you when cookies are being set, although doing so may affect certain features of the Site.

We do not currently use third-party advertising cookies or behavioral tracking.

9. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by FieldCrew AI. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child under 18, please contact us immediately and we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

FieldCrew AI

Email: [email protected]

Phone: 1.587.330.3602